Toggle accordion. Oyster cards (including photocards) Contactless payment cards .. We're always looking at ways to improve our customer service. We may Contact us about Oyster · Incident support service · Contact us about contactless. The Oyster card customer service team can also be contacted through mailing your requests or queries at the below mentioned address. Incorrect fares charged on Oyster card Offers when using a Visitor Oyster card Visit the TfL Help and Customer Support page; Email your query via.
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The travel smartcard can be used for journeys on bus, Tube, tram, DR, London Overground and Tfl Rail. There you can make requests to add the remaining value of your old travel cards or passes to your TfL or Oyster Card account. Oyster Card works as an electronic ticket and helps its users to avoid lengthy procedures of paper tickets with exaggerated fares. You can contact the Oyster card sales line on You can call the Oyster card customer service phone number and apply for the refund. Replacing an adult Oyster card If you have an Oyster account you can report your card as lost or stolen online.
Tube station ticket machines: a guide for visitors.
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Oyster provides you with an amazing account of your travelling across London. I tried to offer other options, such as let s use my duplicate payment as a credit, or to be used for renewing my oyster card next month, or to cancel this one, buying a new oyster, register it under my name, and call back to have it recharged. If you are unsure of your network costs we strongly advise contacting your network supplier BEFORE using our service. We'll transfer your ticket s or pay as you go credit to the replacement card You'll receive your replacement card within five days. Visit our contact page if you need a member of our team to contact you back. For Trams please contact When you exhaust all the above-mentioned methods and the result is no to your satisfaction, the Oyster Card allows you to take your complaint to a higher level of their manager, who would escalate the process of your enquiry.